Privacy Policy

At Text Rescue, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our service. By using Text Rescue, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our platform. This may include:

Your name, email address, and phone number for account registration and communication.
Usage data, such as IP address, browser type, and page visits, to help improve our service.
Payment details for processing subscription fees (handled by our third-party payment processor).

2. How We Use Your Information

We use the information we collect to provide and improve our service, communicate with you, and process transactions. Specifically, your information may be used for:

Providing customer support and technical assistance.
Sending account-related updates, service notifications, and marketing communications (if you have opted in).
Improving the functionality and features of Text Rescue.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

Payment processing (Stripe or other providers).
Compliance with legal obligations, such as law enforcement requests.

We ensure that any third parties with access to your personal data comply with data protection standards.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies

We use cookies to enhance user experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide personalized features. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. If you wish to exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

9. Complaint Data Sharing

We may share complaint-related data under the following circumstances:

With internal departments to investigate, resolve, or follow up on the complaint.
With service providers or partners who need the information to assist in resolving the issue (e.g., telecom carriers, software vendors).
With regulatory authorities or legal entities, if required by law or necessary to protect our legal rights, comply with legal processes, or respond to lawful requests.
With you, to keep you informed about the progress and resolution of your complaint.

We do not sell or share complaint-related data for marketing purposes. All complaint data is handled in accordance with applicable data protection laws and our internal data security protocols.